HOSTINGER review: Is it still best Hosting service website available?
Hostinger is one among the most cost effective shared hosting providers on the market today.
They started in 2007 as 000webhost.com, a free web hosting service with no advertising. Then, in 2011, the Hostinger web hosting brand was born.
By May of 2014, Hostinger had already exceeded a user base of ten million people. By January of 2017, the user base had grown to 29 million people.
That’s pretty impressive growth in only over a decade. and therefore the company boasts plenty of unlimited and free features. But are all those extra perks truly unlimited and free?
We checked it out for ourselves so you wouldn’t need to , paying for a true , live plan with Hostinger. then , we found out our own website and commenced to watch its performance for quite a year.
Want to understand how good (or bad) Hostinger really is? Let’s take a glance at the pros and cons of this web host.
General Info & Hosting Overview
Pros of Using Hostinger:
Unlimited or free services don’t mean anything if your site can’t stay online.
Our site with Hostinger had strong uptimes, fast speeds, great support, and more.
1. Mostly Good Uptime 99.95%
Uptime is that the most vital thing to see out when considering an internet host.
Hostinger performs pretty much during this area but does have drops in uptime every few months approximately (October, June and should 2019). Overall they perform quite good by keeping their websites up and running.
Last 12-month average uptime:
January 2020 average uptime: 99.95%
December 2019 average uptime: 99.98%
November 2019 average uptime: 99.99%
October 2019 average uptime: 99.65%
September 2019 average uptime: 100%
August 2019 average uptime: 100%
July 2019 average uptime: 100%
June 2019 average uptime: 99.83%
May 2019 average uptime: 99.89%
April 2019 average uptime: 100%
March 2019 average uptime: 99.94%
February 2019 average uptime: 100%
2. Fast Load Time – 350ms
Fast page loading times are vital for any website user’s experience with a site.
Have you ever tried to open an internet page only to urge stuck expecting the location to load for what looks like ages?
We all have.
Moreover, you almost certainly didn’t stick around for long. If an internet site takes quite three seconds to load, 40% of individuals abandon it, consistent with Neil Patel.
Hostinger boasts servers within the USA, Asia, and Europe (UK). Each is reportedly connected to a 1000 Mbps connection, which ensures that loading times are stable.
How did they fare in our tests?
They also offer a 30-day money-back guarantee. So you'll try them out and obtain your a refund if the performance or experience is sub-par.
Be aware that not all products are refundable, and a few products have special refund terms, consistent with Hostinger’s Refund Policy. We’ll save the small print for the cons section below.
4. Multilingual Customer Support
Customer support can either make or break an internet host.
If your site is down for a few reason and you’re unable to urge in-tuned with a customer support person ASAP, you would possibly lose out on plenty of sales.
Hostinger doesn’t disappoint. the corporate offers a multilingual customer support team, live chat, and that they integrated Intercom as their main network .
Live chat is merely accessible if you’re logged into a Hostinger account, though. (See con #1 for more details.) We’re glad that Hostinger offers live chat, but it might make more sense if they offered it to everyone. Accessing the live chat is extremely easy. Once you’ve logged in there's instantly an icon within the bottom right corner of the page.
Hostinger Live Chat button
We had to attend but 1 minute for a talk support agent to attach and another minute for the solution , which was amazing. Mindaugas answered our questions quickly and with great use of language.
Hostinger Live Chat support
Hostinger Live Chat support
Hostinger also features a huge knowledge domain with articles that are short and comprehensive, and you'll find guides, information, and answers to questions by yourself. They even have tutorials (everything from website building to SEO) that include gifs and pictures on the way to do things.
Users can look for articles or choose from three categories within the knowledge base:
5. Free Website Builder and name
Hostinger includes a free website builder (although the favored website builders are better) in their services with any plan you select . There are plenty of different templates to settle on from, too.
Hostinger website templates
Hostinger website builder templates
Once you’ve chosen a template, you'll customize everything on your pages using the Hostinger website builder.
Hostinger customize pages
Hostinger website builder page customization
In addition to the web site builder, free domain names also are available with Premium and Business web hosting plans, which can prevent a touch of cash within the end of the day .
If you would like quite one domain, you'll need to pay extra. More thereon later.
Cons of Using Hostinger:
There’s a lot to love about Hostinger’s loading speeds, uptime, support quality, and features.
Unfortunately, no perfect web host exists and Hostinger, like other hosts, has some flaws. The trick is figuring out which flaws you can live with and which ones are the deal-breakers.
Here’s an overview of what’s not so perfect about Hostinger:
1. Must Be Logged in to Access Live Chat
Hostinger’s live chat option is only available if you’re logged into a Hostinger account.
That means if you’re not a Hostinger customer but you have questions for example about migrating your site over to them, you can’t chat live with a customer service representative.
To get in touch with Hostinger without being logged in, click the “Contact Us” button at the bottom of their site.
contact us hostinger
Hostinger Contact Us
Then, you’ll be taken to a page where you can choose whether you’re looking for support to report abuse or to submit a general inquiry ticket.
hostinger support page
Hostinger Customer Success contact page
To submit a ticket, you’ll have to submit your name, email, and your message.
2. No Traditional cPanel
Most hosting services use a traditional control panel, like cPanel.
Hostinger has created its own control panel – new users might find this easier to use than a traditional control panel. However, if you’re already accustomed to using cPanel, you might not like their dashboard.
Therefore, advanced users might not love this part.
3. Nonstandard Payment Terms
What’s not refundable?
Redemption fees, domain name renewals, and privacy protection are not refundable. Most new domain name registrations are only refundable if canceled and processed within four days of registration, not 30 days.
NOTE:
Keep these exceptions in mind before moving forward.
CONCLUSION:
Hostinger provides superb speed. Their uptime has been a little bit inconsistent over the past 24 months, but on average uptime has been strong.
The entry-level, Single-Web Hosting plan doesn’t offer many unlimited perks or free features. The Premium, Cloud Hosting, and Business Web Hosting plans have a lot more to offer. Hostinger also offers a 30-day money-back guarantee if you’re unhappy with their service.
Customer support is responsive, knowledgeable, and friendly.
So, we can rely on it for web Hosting service.
Hostinger is one among the most cost effective shared hosting providers on the market today.
They started in 2007 as 000webhost.com, a free web hosting service with no advertising. Then, in 2011, the Hostinger web hosting brand was born.
By May of 2014, Hostinger had already exceeded a user base of ten million people. By January of 2017, the user base had grown to 29 million people.
That’s pretty impressive growth in only over a decade. and therefore the company boasts plenty of unlimited and free features. But are all those extra perks truly unlimited and free?
We checked it out for ourselves so you wouldn’t need to , paying for a true , live plan with Hostinger. then , we found out our own website and commenced to watch its performance for quite a year.
Want to understand how good (or bad) Hostinger really is? Let’s take a glance at the pros and cons of this web host.
General Info & Hosting Overview
Pros of Using Hostinger:
Unlimited or free services don’t mean anything if your site can’t stay online.
Our site with Hostinger had strong uptimes, fast speeds, great support, and more.
1. Mostly Good Uptime 99.95%
Uptime is that the most vital thing to see out when considering an internet host.
Hostinger performs pretty much during this area but does have drops in uptime every few months approximately (October, June and should 2019). Overall they perform quite good by keeping their websites up and running.
Last 12-month average uptime:
January 2020 average uptime: 99.95%
December 2019 average uptime: 99.98%
November 2019 average uptime: 99.99%
October 2019 average uptime: 99.65%
September 2019 average uptime: 100%
August 2019 average uptime: 100%
July 2019 average uptime: 100%
June 2019 average uptime: 99.83%
May 2019 average uptime: 99.89%
April 2019 average uptime: 100%
March 2019 average uptime: 99.94%
February 2019 average uptime: 100%
2. Fast Load Time – 350ms
Fast page loading times are vital for any website user’s experience with a site.
Have you ever tried to open an internet page only to urge stuck expecting the location to load for what looks like ages?
We all have.
Moreover, you almost certainly didn’t stick around for long. If an internet site takes quite three seconds to load, 40% of individuals abandon it, consistent with Neil Patel.
Hostinger boasts servers within the USA, Asia, and Europe (UK). Each is reportedly connected to a 1000 Mbps connection, which ensures that loading times are stable.
How did they fare in our tests?
They also offer a 30-day money-back guarantee. So you'll try them out and obtain your a refund if the performance or experience is sub-par.
Be aware that not all products are refundable, and a few products have special refund terms, consistent with Hostinger’s Refund Policy. We’ll save the small print for the cons section below.
4. Multilingual Customer Support
Customer support can either make or break an internet host.
If your site is down for a few reason and you’re unable to urge in-tuned with a customer support person ASAP, you would possibly lose out on plenty of sales.
Hostinger doesn’t disappoint. the corporate offers a multilingual customer support team, live chat, and that they integrated Intercom as their main network .
Live chat is merely accessible if you’re logged into a Hostinger account, though. (See con #1 for more details.) We’re glad that Hostinger offers live chat, but it might make more sense if they offered it to everyone. Accessing the live chat is extremely easy. Once you’ve logged in there's instantly an icon within the bottom right corner of the page.
Hostinger Live Chat button
We had to attend but 1 minute for a talk support agent to attach and another minute for the solution , which was amazing. Mindaugas answered our questions quickly and with great use of language.
Hostinger Live Chat support
Hostinger Live Chat support
Hostinger also features a huge knowledge domain with articles that are short and comprehensive, and you'll find guides, information, and answers to questions by yourself. They even have tutorials (everything from website building to SEO) that include gifs and pictures on the way to do things.
Users can look for articles or choose from three categories within the knowledge base:
- Website
- Domains
- General
5. Free Website Builder and name
Hostinger includes a free website builder (although the favored website builders are better) in their services with any plan you select . There are plenty of different templates to settle on from, too.
Hostinger website templates
Hostinger website builder templates
Once you’ve chosen a template, you'll customize everything on your pages using the Hostinger website builder.
Hostinger customize pages
Hostinger website builder page customization
In addition to the web site builder, free domain names also are available with Premium and Business web hosting plans, which can prevent a touch of cash within the end of the day .
If you would like quite one domain, you'll need to pay extra. More thereon later.
Cons of Using Hostinger:
There’s a lot to love about Hostinger’s loading speeds, uptime, support quality, and features.
Unfortunately, no perfect web host exists and Hostinger, like other hosts, has some flaws. The trick is figuring out which flaws you can live with and which ones are the deal-breakers.
Here’s an overview of what’s not so perfect about Hostinger:
1. Must Be Logged in to Access Live Chat
Hostinger’s live chat option is only available if you’re logged into a Hostinger account.
That means if you’re not a Hostinger customer but you have questions for example about migrating your site over to them, you can’t chat live with a customer service representative.
To get in touch with Hostinger without being logged in, click the “Contact Us” button at the bottom of their site.
contact us hostinger
Hostinger Contact Us
Then, you’ll be taken to a page where you can choose whether you’re looking for support to report abuse or to submit a general inquiry ticket.
hostinger support page
Hostinger Customer Success contact page
To submit a ticket, you’ll have to submit your name, email, and your message.
2. No Traditional cPanel
Most hosting services use a traditional control panel, like cPanel.
Hostinger has created its own control panel – new users might find this easier to use than a traditional control panel. However, if you’re already accustomed to using cPanel, you might not like their dashboard.
Therefore, advanced users might not love this part.
3. Nonstandard Payment Terms
- Hostinger’s Refund Policy reveals a few exceptions to their money-back guarantee.
- What’s refundable under standard terms:
- Hosting (all plans, except first payment after Free Trial)
- Domain Transfers (.eu transfers are an exception. EURid charges a non-refundable transfer fee. If the transfer fails for any reason, the customer must start over and pay the transfer fee again. .es transfers are also non-refundable.)
- SSL Certificates
What’s not refundable?
Redemption fees, domain name renewals, and privacy protection are not refundable. Most new domain name registrations are only refundable if canceled and processed within four days of registration, not 30 days.
NOTE:
Keep these exceptions in mind before moving forward.
CONCLUSION:
Hostinger provides superb speed. Their uptime has been a little bit inconsistent over the past 24 months, but on average uptime has been strong.
The entry-level, Single-Web Hosting plan doesn’t offer many unlimited perks or free features. The Premium, Cloud Hosting, and Business Web Hosting plans have a lot more to offer. Hostinger also offers a 30-day money-back guarantee if you’re unhappy with their service.
Customer support is responsive, knowledgeable, and friendly.
So, we can rely on it for web Hosting service.
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